Privacy Policy & Data Security
Your data is isolated, encrypted, and strictly governed.
1. Data Isolation Guarantee
Zorwah LMS operates on a strict multi-tenant architecture. Client data, including student records, financial transactions, and course materials, are fully isolated. No data is ever shared across instances.
2. Information We Collect
We collect only the essential B2B data required to maintain your platform instance (e.g., administrator contact details) and aggregated, anonymized telemetry to ensure 99.9% uptime.
- Account Data: Administrator names, emails, and billing details.
- Telemetry Data: Aggregated, anonymized performance metrics to ensure 99.9% uptime and preemptive scaling.
- End-User Data: Students accessing your academy instance have their data securely processed on your behalf, governed by your own terms of service.
3. Data Processing & Storage
All data is stored in highly secure, enterprise-grade cloud environments with AES-256 encryption at rest and TLS 1.3 in transit.
- AES-256 encryption at rest.
- TLS 1.3 encryption in transit for all APIs and web traffic.
- Regular automated backups and geographical redundancy.
4. Third-Party Sharing
We do not sell, rent, or trade any personal or enterprise data. Sub-processors (such as cloud hosting providers and payment gateways) are strictly vetted and bound by standard contractual clauses ensuring GDPR compliance.
5. Your Rights
You retain full ownership of your data at all times. As a client, you may request full data exports or complete deletion of your instance by contacting our support engineering team.
6. Contact Us
If you have any questions regarding data privacy or security operations, please reach out to us on WhatsApp.
Last Updated: July 2026